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Shipping Policy

We are pleased to offer free shipping on all orders within South Africa totalling R1500 or more.  For orders below we offer a national rate of R148.50 for overnight services up to 2kg which can take 1-2 business days. Economy Road up to 5kg for R108 and R165 up to 15kg which can take between 2-3 business days. 

Here are the details of our shipping policy:

1. Eligibility: Free shipping is available for orders with a total value of R1500 or more, after any discounts or promotions have been applied.

2. Shipping Method: We use reliable and trusted courier services to ensure safe and timely delivery of your order.

3. Delivery Timeframe: Once your order is confirmed and payment is received, we strive to process and ship your order within 2-3 business days. Please note that delivery times may vary depending on your location within South Africa. If you are in outlaying areas this can take up to 5 days.

4. Tracking Information: Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment.

5. Shipping Address: Please ensure that you provide an accurate and complete shipping address at the time of checkout. We are not responsible for any delays or delivery issues resulting from incorrect or incomplete address details.

6. Shipping Restrictions: Currently, we only offer shipping within South Africa. We are unable to ship internationally at this time.

7. Additional Costs: Please note that any additional customs duties, taxes, or fees imposed by local authorities are the responsibility of the customer and may be required upon delivery.

8. Order Inquiries: If you have any questions or concerns regarding your order or the shipping process, please feel free to contact our customer support team. We will be happy to assist you.

We strive to provide the best shipping experience possible and ensure that your Reiki Sensual products reach you in a timely manner. Thank you for choosing Reiki Sensual, and we look forward to serving you.

Note: The shipping policy provided here is a sample guideline. It is important to tailor the policy to fit your specific business requirements and include any additional details or terms that are relevant to your shipping process.

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